Shipping

Shipping

Pedestal aims to dispatch all orders on the next working day. We offer standard delivery for €15. Your order will be shipped using the most suitable courier service.

Risk of split shipments: If your order contains multiple products, it may be dispatched in separate shipments, with a delay of up to two days between deliveries.

Certain items may be subject to special delivery terms. Any applicable conditions will be stated prior to purchase.

Receipt of Goods

We recommend that you do not remove the product from its original packaging until you are sure that the colour, quality, and material meet your expectations.

If you later decide to return the product, please note that using or removing it from the original packaging may result in depreciation. If this occurs, your refund may be reduced by up to 50% of the purchase value. To avoid this, we strongly advise against assembling the TV stand or mounting your TV if you are unsure about keeping the product.

Unclaimed and Rejected Packages

If an undelivered or rejected package is returned to us without prior notification, our customer service team will contact you.

If you do not collect your package or refuse to accept it, an automatic refund will be issued for your order, minus a return shipping and handling fee of €25.

If you wish to cancel your order, we recommend that you accept delivery and return the package following our standard return policy.