Privacy Policy

Privacy Policy at Pedestal ApS

We only collect personal data when it is relevant to us, and we will only process personal data if it relates to your activity at Pedestal ApS.

When collecting, processing, and using your personal data, we always comply with all applicable legal provisions.

We only store your personal data if we are subject to a legal obligation to do so or if it is relevant to the purpose for which it was collected.

Collected Information

If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and provide our services. We may use cookies to track the contents of your shopping cart while you browse our website.

We may collect the following types of information: name, email address, postal address, delivery address (if different), telephone number, and payment details.

Pedestal ApS collects and processes your personal data when you:

  • Visit our website
  • Complete a purchase of our products
  • Sign up for our newsletter
  • Review our website
  • Send us questions, complaints, or feedback

Data Controller

The entity responsible for collecting, processing, and using your personal information on www.pedestal.com is Pedestal ApS, Ib Spang Olsens Gade 12, 8200 Aarhus N, Denmark, VAT no. 34472793.

Purpose

We collect your general contact details, such as name and address, to deliver the product or service you have purchased. Your email address is collected to send you an order confirmation and delivery updates.

When you pay for a product or service, we collect your name, credit card details, and IP address. The information gathered in connection with the payment transaction is only used and stored for payment processing and contract fulfilment. Some of your payment data will be shared with Nets to complete or support the payment, including transaction details such as total purchase amount and billing information.

If you have given us your consent during registration or on our website, we will use your email address to send newsletters. You can subscribe or unsubscribe at any time. All newsletters contain an unsubscribe link. If our processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data necessary to complete a purchase, unfortunately, you will not be able to buy products from us online.

Your data will be deleted five years after you have received your product or service. This does not include your email address if you have consented to receive newsletters.

Recipients of Personal Data

We do not sell your personal data to third parties, nor do we transfer your personal data to other countries.

If you choose to review our website, your name and email address will be transferred to the Trustpilot review page.

Our website is hosted on One.com, and our payment system operates through Nets, which acts as our data processor. All personal data you provide on our website will be stored in One.com's data centres.

We use external companies as service providers to ensure the best possible delivery of our services. These external companies are data processors who, in certain cases, process personal data on our behalf. They only process personal data following our instructions and in compliance with legal requirements for data processors.

We have entered into data processor agreements with our service providers, guaranteeing that they comply with the applicable laws regarding the protection of your personal data.

Your Rights

As a data subject, you have several rights that we must uphold. You have the right to request the following:

  • Access to and correction or modification of your personal data
  • Deletion of your personal data

Additionally, you have the right to object to the processing of your personal data and the right to lodge a complaint with the data protection authority.

If you no longer wish for us to process your personal data or wish to restrict the processing of your data, you can send a request to our email address: hello@pedestal.com.